Job description: This person will be responsible for one or more of the following:

· Develop end-user instructional publications and help systems for personal computer hardware products (systems and peripherals)

· Develop and maintain service publications and parts catalogs for Lenovo service personnel and authorized third-party servicers

· Develop and maintain publications for network administrators to assist in the deployment and customization of Lenovo-developed software products used in large enterprise environments

· Develop end-user help systems for Lenovo-developed software products

· Develop schedules and Information Development Plans for hardware and software products

· Schedule translation and prepare materials for translation

· Peer review documents developed by coworkers

People in this position will gather information from technical specifications, planning documents, and other sources and work with internal graphic artists to develop publications and help systems for the defined audience. They also will validate the technical accuracy of the text and illustrations through reviews and a hands-on approach using the product at various stages of development.

Because Lenovo is an international company, all authoring will be done in English to facilitate reviews by a worldwide team and provide English source files for translation into many languages.

English-language proficiency:

· English as a first language preferred. Formal education in English as a second language is the minimum requirement.  

· Strong command of English grammar and composition

Core skills:

· Analytical skills:  Conceptualize how a product works by reading through specifications and conversing with subject-matter experts.  Analyze the needs of the intended audience.  Develop plans outlining how information deliverables (such as helps and publications) will be used to meet the needs of the intended audience.

· Mechanical aptitude:  Determine the best way to disassemble, upgrade or repair, and reassemble personal computer products and convey those procedures in a written format applicable to the target audience.

· Organizational skills:  Develop outlines and content plans as needed to ensure information is organized into a logical flow and progression applicable for the intended audience.